GENERAL CONDITIONS

PETS

  • Our pet policy prohibits pets from entering the Flora complex, except in exceptions where the pet is accompanying a blind person.

GENERAL BOOKING CONDITIONS

  • Each reservation is confirmed with a pre-paid deposit of 50% of the total amount for the stay.
  • A request for available dates does not mean a reservation has been made.

CANCELLATION POLICY:

  • In the case of cancellation of a reservation confirmed with a deposit up to 40 days before the arrival date, the HOTEL can refund the deposit free of charge and 100%.
  • In case of cancellation of a reservation confirmed with a deposit after the fortieth day before the date of check-in, a penalty of 100% of the deposit to save the dates is formed. The amount of the deposit in this case is not refundable, but can be used for a future period within six months after the date of cancellation, the HOTEL not being responsible if there are no available dates or if there is a change in the accommodation prices.

Contact us

Address:

village of Patalenitsa, Pazardzhik region

Contacts:

+359 895 08 51 54
info@flora-eco.com

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Address:

village of Patalenitsa, Pazardzhik region

Contacts:

+359 895 08 51 54
info@flora-eco.com